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I may collect your name, email address, mobile number and home address. I may also collect information such as consultation notes. I collect this information using forms on my website, emails, texts, phone conversations, face-to-face conversations and the booking system (10to8). I collect contact information for administration purposes and consultation notes to enable the coaching process.
All data is confidential and will not be shared except in exceptional circumstances such as concern about serious risk of harm to the client or others or to fulfil a legal duty such as a court order.
Collecting, storing and deleting data
Booking System (10to8) and payment system (STRIPE)
10to8 stores and processes names, email addresses and mobile numbers during the booking process. This information is used only to make bookings, and send confirmation and reminders of appointments. I also store this as detailed in the sections ’email’ and ‘texts or calls’ below.
10to8 does not process payments directly but uses integration with the payment platform Stripe. PCI (Payment Card Industry Data Security Standard) compliance is handled by Stripe. Stripe store all information submitted through the payment form. Neither 10to8 or Sue Hulme Life Coaching have access to any payment information. Please see https://stripe.com/gb/checkout/legal for more details.
Texts or Calls to 07980 430408
How long data is kept